| |
Purchasing, installation, and maintenance go together. Because Q-Digital Technologies pre-configures the router and switch for you upon shipment, we are in an ideal position to manage it for you. Our enhanced management program incorporates 24x7 monitoring of router/switch availability and performance to assure minimal service disruptions.
Our Managed Router/Switch Service also extends beyond the hardware to include software and other metrics critical to WAN performance. This translates to optimal response time and minimal emergency service calls, as we are immediately alerted to problem areas before service is degraded.
Q-Digital Technologies enhanced Managed Router/Switch Service gives you a fast and cost-effective way of gaining control over your network, helping you maximize WAN uptime. Our combination of proven remote network management tools and certified network engineers enable us to deliver the performance and reliability you demand from your WAN infrastructure. |
|
FEATURES: |
 |
Software maintenance of the supplied software |
|
24x7 remote monitoring, identification and problem remediation for: |
| |
 |
Catastrophic WAN router failures |
|
Catastrophic Switch (Layer 2 or Layer 3) failures |
|
Internet connectivity failures |
|
ISP or telecom carrier connectivity issues |
|
Hardware failure notifications |
|
Performance related to |
| |
| • |
Errors |
| • |
Discards |
| • |
High bandwidth utilization |
|
|
|
Router or switch resources related to memory or CPU |
|
|
| DEVICE WARRANTY MANAGEMENT |
If your wireless network device hardware malfunctions, we can help protect you from downtime. As an option to your Managed Router/Switch Service, we will work with the hardware vendor to help remediate issues requiring vendor intervention.
Q-Digital Technologies PC Services offers full support, including on-site and after hours support. |
|
| BENEFITS: |
|
Optimize your network infrastructure to meet business needs |
|
Single point of contact |
|
Maximize your network infrastructure for high availability, reliability and scalability |
|
Focus on core competencies |
|
Ensure a positive user experience, fostering customer confidence and protecting your bottom line |
|
